Network Monitoring services

24/7 outsourced network operations center
Gain true network visibility and control.

Outage costs add up quickly. Put an end to outage mishaps with real-time discovery and key analytics.

Network Performance Monitor

Reduce network outages & network monitoring

Network Configuration Manager

Automated network configuration and backups

IP Address & Asset Manager

IP address management and asset tracking with notes capture

Device up/down Tracking

Up/down & performance monitoring for networks, servers, VM & hosts

NetFlow Traffic Analyzer

NetFlow analyzer and bandwidth monitoring

Network Topology Mapping

Network mapping with automatic plotting map

Device Tracking

Network device tracking to locate users and devices on your network

Log Management

Centralize and log message across network devices and servers

Simplified Network Monitoring

Few organizations have the right tools, people, and processes in-house to effectively monitor their network and network devices around-the-clock while proactively responding to incidents or interruptions. Expect full focus on your network 24/7 or when your internal team is not available. We monitor the network with over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Expect the full range of monitoring of your network needs so you can focus on your business.

Router & Switches

MPLS/SDNs

LANs WANs MANs

VPN Tunnels

Wireless Points

NETWORK MONITORING COMPONENTS

Full access to monitoring portal with advance network trend metrics and drill-down details

RTT (Round Trip Time)

Number of Connections

Top Device Usage

Packet Loss

Network Inventory

Traffic Insights

Syslog Summary

Bandwidth utilization

Topology mapping

Hardware Lifecyle

Latency

Netflow

Documentation

Asset Discovery

Device Contract Status

Advanced Monitoring

The inventory view uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If you know which device you’re looking for but don’t know where it’s located, you can easily find the device and every other device it’s connected to via a “single pane of glass”.

NETWORK MANAGEMENT IS EVERYTHING

Once we on-board and deploy we immediately start automating manual network tasks like mapping, documentation, and config backups to help you free up valuable tech time and resolve network issue tickets faster. You can expect:

  • Automate discovery & documentation
  • Streamline monitoring & troubleshooting
  • Automate config backup & recovery
  • Intelligently analyze network traffic

Better Support Model

Your days of wire tracing, port mapping, and reverse engineering network connections based on VLAN or IP assignments are over. Our team works with the automated network discovery to give you complete network visibility and control—and it keeps all of your information up to date as the network evolves, so you don’t have to worry about it.

We pull data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show you exactly what’s on the network, where it is, and how it’s connected.

SLA Response for Severity Issues

1
Minute SLA for Severity 1 Incidents
1
Hour Regular Update Communications
1
Minute on Average Incident Response
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