You Depend on Software
We Deliver on Support

Complete end-to-end monitoring, management & maintenance of your software, infrastructure, private and public cloud

Reduce Costs

Cost savings focused on demand

Compliance

SOC2, PCI-DSS, HITRUST & HIPAA

Secure

Key access controls & best practices

Flexible

Contract model use of metrics & options

We Solve Your Toughest Challenges

Database Management

DBA teams providing 24/7 proactive database administration and emergency resolve for as Oracle, SQL-Server, MySQL, MariaDB, MongoDB, Postgres & Cloud RDS.

Proactive Monitoring

Managed advanced observability of your network, server, database, application, cloud and applications with event, alert thresholds with trend capture to support SLA response.

NOC-as-a-Service

Outsourced network operations services for Tier-1 support . Provides detection, escalation and resolving incidents. Around the clock surveillance and troubleshooting.

Cloud Services

Extensive experience in both public and private cloud management and operations, to ensure that your IT infrastructure is managed and operated efficiently.

Migration Services

Migrate your database data to the cloud with optimal security , stability and performance. including moving from one database to a different database, from on-premises to cloud.

Enterprise Applications

Full-solution expertise you need to optimize your application requirements per business requirements ranging from custom apps, data analytics, BI and data warehouse support.

Recovery Services

Aggregated solutions needed to easily manage backup workloads with secure and compliant infrastructure for (IaaS), disaster recovery (DRaaS), and backup as a service (BaaS).

3rd Party Maintenance

Proactive fault detection for hardware events for unmatched hardware support as your single source for data center hardware maintenance across a wide range of OEMs.

3rd Party Software Support

Support for Enterprise Software to reduce cost & extend the life with a designated expert team. Receive guaranteed immediate response for maintenance and cost reduction.

Support Services that Focus on Business Value

Clients are assigned a Primary Support Engineer, Backed by a Support Team, 24×7 NOC & Account Manager

Proven Track Record

18+ year track record of client success

Superior Support Service

Client focused services, centered on satisfaction

Data-Driven Operations

Decisions based on data to produce better results

Guaranteed P1 SLA

15-Minute Response SLA for Critical Priority 1 cases

Join clients across industries that have saved money and gained operational efficiencies

Energy & Utilities

Making changes in the legacy technology portfolio to better suit the goals of digital transformation. Solve problems and optimize mission-critical areas of a utility company’s operations.

Healthcare

Providing expertise to decision-makers who need technology solutions to overcome hurdles regarding cybersecurity, data governance, and interoperability.

Manufacturing

Simplicity makes it easier to take advantage of the software-as-a-service (SaaS) model, which allows organizations to procure increasingly complex functions on demand.

Banking

Reducing IT & technology support complexity and cost is a way of doing business right and it can differentiate your brand, reduce costs and increase efficiencies.

Financials

As the role of technology shifts, budgets and the investment process are subject to increased scrutinization—and are ripe for evolution.

Transportation & Logistics

Every dollar matters and to survive, they must effectively direct IT activities with the greatest impact.

Distribution & Wholesale

Get on board with a mindset for digitalization to define your future priorities with a strategy for digital success.

Government

Set milestones and goals as it relates to initiatives that support progress towards a more modern and effective government.

Pharmaceutical

Improving technology support  to improve operational, compliance, clinical, regulatory, and financial performance.

A large percentage of IT budget is dedicated to keeping the lights on, leaving only small budget for innovative projects
Average Budget Percentage for IT Maintenance 85%

Reduced support costs which in turn will allow you to implement other important IT initiatives

Customer Focused Dedicated Support

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SLA Guarantee
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