Database Managed Services

We have our eyes on your databases 24x7

Multi-Platform Support

SQL Server

Guaranteed SLA Response

We guarantee a 10-minute response time for S1 critical incidents and priority 1 requests. On average, our response time is less than 4 minutes.

Security & Compliance

We assemble relevant certifications and attestations to design and validate our controls such as SOC2, PCI-DSS & HITRUST.

Predictable Pricing

We offer our partners a fixed, monthly cost unaffected by time spent managing your environment—no unexpected fees or variable monthly bills.

Enjoy expert-level database support

We’ll monitor your databases and resolve issues 24/7 so you can focus on what really matters. Our support is customized around your needs, giving you visibility into the health and operation of your databases  at any time.

  • Named primary DBA, backed by a team of DBAs
  • Full monitoring of databases, operating system and associated applications
  • Personalized support
  • Dedicated chat channel and regularly scheduled meetings
  • 10-minute SLA response and expedited issue resolution
  • Proactive database management to provide the best running system
  • Guidance for database cybersecurity and regulatory compliance 

With BraveSoft watching over your database systems, you can expect to reduce costs and spend less time worrying about stability and having the right coverage. Instead, you can focus on more important business goals.  Our support model provides comprehensive support with services that deliver on value and consistent reliability. 

We meet 100% of your database administration needs

Our Frontline Service Desk + DBA Engineer Support Teams follow a proven management structure to provide support of the database and its components. BraveSoft provides 24×7 comprehensive, proactive, expert support for all database management activities  – on-premises or in the cloud.

icon to represent BraveSoft's managed database services

DBA support coverage provides the following:

Incidents, alerts and notifications response
Root cause analysis on recurring issues
Performance Tuning
Upgrades & Patching
Migration & Database refreshes
Backup & Recovery
Disaster & Recovery
Database configuration & validation
Monitor & troubleshoot scheduled jobs
Proactive space/growth management
Execute and verify DDL/DML/scripts
Clustering and replication strategy
HA and scalability improvements/strategy
Strategize and consult on architecture and features

Proven methodology for providing high-end administration support

Our model provides a standard that offers companies a way to reduce the cost of day-to-day monitoring, administration, and maintenance for databases.

Dedicated Senior DBAs with more than 8+ years of experience

The core service offering includes a dedicated Senior DBA resource. Our support model has 3 main pillars – the service desk, technical teams (server, database teams), applications & IT ops team.

We provide multiple ways to get access to our support team. Dedicated chat channel, case ticket portal and you can get in touch with service desk 24/7/365.

Reach us at: 1-877-734-2780


We have certifications for:

  • PCI DSS Level 1-Certified (Highest attainable) ƒ 
  • HITRUST CSF-Certified (Certified for HIPAA Compliance) ƒ 
  • SSAE16 SOC 2 Type II Compliance

What Our Clients Have to Say

"Reliable support and quick response. Their database knowledge is extreme and support model is a win for our needs. We will continue to use them for our database management needs."
Roger Hardgrove
"BraveSoft is your one-stop shop for a secure, fully managed support solution no matter what your database needs are. It's nice to know they have us covered 24/7"
Steve George
VP of IT
Scroll to Top