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10 Reasons to Outsource Database Support

As businesses approach the halfway point of Q1, many are contemplating how their IT teams can save time and money. In this situation, outsourcing database support can be a smart move, as it not only helps cut costs but also provides specialized expertise to navigate the intricate realm of database management. In this blog, we will explore BraveSoft’s top 10 reasons to outsource your organization’s database support.

Cost Efficiency


Outsourcing database support can yield substantial cost savings. Managed service providers provide flexible pricing models, enabling businesses to pay solely for the services they require, eliminating the need for in-house team recruitment and training.

On average, BraveSoft customers experience a 50-65% reduction in annual support fees!

24/7 Availability


Managing databases around the clock can be a resource-intensive challenge. A managed services provider ensures continuous monitoring, support, and maintenance, addressing any issues promptly—even during off-hours—to minimize downtime.

At BraveSoft, we commit to a 10-minute SLA response time for Severity 1 & 2 and Priority 1 issues, with an impressive average of 4.3 minutes, ensuring 24/7 uptime for your critical operations.

Access to Specialized Expertise


Finding and retaining skilled database administrators (DBAs) can be a daunting task. Outsourcing to a managed services provider grants access to a dedicated team of experienced, certified DBAs with a broad range of expertise.

Addressing the skills gap is crucial for businesses, and outsourcing offers a cost-effective, strategic solution for securing top IT talent and managing costs.

Peace of Mind


By entrusting the expertise of our DBA engineers, you can redirect your focus toward your core business operations. Expect to experience a profound sense of peace of mind when outsourcing the service, knowing that professionals are handling any database incidents or emergencies.

As CIOs evaluate their IT investments, the focus shifts toward digital transformation and improving interoperability to extract more value from these strategic initiatives.

Scalability & Flexibility


Managed service providers can swiftly adapt to evolving business requirements, especially in the context of data and databases. They provide flexible solutions, making it easy to scale up or down in response to the changing demands of the database environment.

When your databases are down or not working properly, BraveSoft has the ability to scale and respond around the clock, bailing you out from any issues.

Improved Security & Compliance


Expertise in database security and compliance is critical to protect sensitive data. Managed services providers implement best practices and security measures to safeguard data and maintain regulatory compliance.

When selecting an IT service provider, ensure they have robust security measures, including HITRUST, SOC2/3, and PCI compliance.

Risk Mitigation


With a dedicated team of DBAs, managed services providers are well-equipped to handle disaster recovery planning and execution, reducing the risk of data loss and ensuring business continuity.

BraveSoft can assist in ensuring data protection complies with current regulations, prioritizing the implementation of high availability and disaster recovery deployments.

Proactive Monitoring & Maintenance


Managed service providers employ robust monitoring tools and practices to proactively identify and address potential issues before they escalate, ensuring optimal database performance.

At BraveSoft, our proactive support ensures the swift identification and resolution of potential application and database issues, maintaining seamless operations.

Access to Technology Advisory


Managed services providers stay updated with the latest advancements in database technology, recommending and implementing modern solutions to enhance performance and efficiency.

At BraveSoft, we go beyond by assisting in choosing, securing, and implementing the necessary technology to achieve your goals, fostering improved operational efficiency and innovation.

Proven Track Record


Established managed services providers come with a track record of successful database support for various industries, providing confidence in the quality of service. Their experience and expertise mean you don’t have to worry about turnovers or stressful delays.

In our 20th+ year of providing managed database services, on average, BraveSoft customers see a 105% ROI on their IT investments.

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